Megalodon Supplies Inc. is an online store and Corporation, registered in Canada. Megalodon Supplies Inc. reserves the right of final decision and interpretation of the Terms and Conditions. Megalodon Supplies Inc. also reserves the right to make changes to these Terms & Conditions.
1.1 Definition in these Terms & Conditions (T&C)
“We”, “Us”, “Our” and “The Company” all mean “Megalodon Supplies Inc.” “You”, “Customer” and “Buyer” all mean who makes the purchase on our website “Goods”, “Product” and “Item” all mean things you see and are able to purchase on our website “Account” means the user’s registration on Megalodon Supplies Inc. “Business day” and “Working day” mean the days from Monday to Friday but exclude any US public holiday “Handling time” means the order processing time, from the moment Megalodon Supplies Inc. receives your order, till the order has been picked up by the courier “Delivery time” means the time needed from the moment an order ship from our warehouse, to the time a delivery is made.
Eligibility to Buy
Megalodon Supplies Inc. only accepts customers aged 18 years or above to place an order. Those who are under 18 can only place an order with the involvement of a parent or guardian.
2. Payment and Price
We provide the option for payment in different currencies (CAD/USD/GBP/ AUD) to our customers from different countries. ** If your selected currency is different from the credit card you use for payment, you may be required to settle an additional charge due to exchange rate charged by your card issuer or bank. Megalodon Supplies Inc. has neither control on these charges nor is liable for any extra charges.
2.2 Payment Method
Customers can use PayPal to settle the payment of an order.
2.3 Pricing Error
We work closely and monitor the pricing daily. However, in the unforeseen circumstance, that product pricing is incorrect; Megalodon Supplies Inc. reserves the right to cancel and not to fulfil an order.
The price you can see on the website is the final price for the product. Additional shipping fees can be applied if your order solely consists of items with low value, for example, accessories, including but not limited to screen protectors, cables, mobile phone cases.
3. Shipment and Delivery
3.1 Shipping Services
Megalodon Supplies Inc. determines the choices of couriers and routes. All orders will be shipped with trackable service and customers will be able to track the shipment status.
3.2 Order Handling
After confirming payment is successful, Megalodon Supplies Inc. will process to the fulfilment of an order with an estimate handling time of 2-5 business days. This applies to all available items.
3.3 Delivery Time
The estimated delivery time would be around 5-10 business days after your order is dispatched from our warehouse. Megalodon Supplies Inc. shall not be liable for any uncontrollable factors that impact the speed of delivery (courier delays, bad weather, customs checks or other uncontrollable circumstances etc.).
3.4 Liability of Delivery
Megalodon Supplies Inc. shall not be liable for the loss or damage caused to parcels during transit, except when a customer has bought insurance service for the shipment. The transportation of any parcel is solely the liability of courier companies. Courier companies only cover physical loss or damage to a parcel during transit, subject to the maximum liability specified in the terms and conditions of their service. Megalodon Supplies Inc. Deals can only assist in the claim process, however, has no control on the final compensation a courier company would provide.
4. Order Cancellation
4.1 Cancel Order
Order cancellation is only accepted if your order is in the processing status and has not been packed yet. Cancellation requests for orders should be made by submitting a Cancellation Ticket. Cancellation through any other means such as email or phone will not be acknowledged or processed. Once the order is packed and/or picked up by the courier for the preparation of the shipping process, customers can only request a return instead of order cancellation. Any return fee, including administration and return shipping fees, are borne by the buyer. All goods returned must be packaged in good and original condition, unused, and unopened within 14 calendar days.
5. Return and Refund
5.1 Return Policy
Megalodon Supplies Inc. offers a 14 Days Return Policy for all customers upon delivery of the shipment. In some cases, there could administrative fees and restocking fees applicable on return orders. Megalodon Supplies Inc. is also not liable for any loss or damage to return shipments in transit. **Due to health and hygiene issues, personal and health care products (i.e. shavers, facial massagers etc.), headphones and earphones are not covered by our 14 Days Return Policy.
5.2 Conditions for a Return
– The item is bought from Megalodon Supplies Inc.
– You have submitted the return request within 14 calendar days of receiving the item.
– You have received our authorization for your request.
– The item is returned with a copy of your receipt/invoice.
– The item is returned with the original packaging and in the condition as how you received it (including all accessories, all materials, price taps, free gift etc.)
– The item is returned within 14 calendar days after the request is authorized.
Upon receiving your returned parcel, our Technical Team will conduct an inspection process. Once this has been completed, Megalodon Supplies Inc. will issue a refund, within 14 business days. Any refund will be made to the selected payment method used to place the order.
6.1 Items Condition
We only sell items in Brand New condition and all of our products are 100% genuine.
Our stock is sourced globally and hence products will come with packaging which might differ from your local products’ version. The differences could possibly include but not be limited to different languages show on the box; different languages in the manual and/or user guide (if any), and a different county’s standard plug for charging. We ensure all items operate in the English language and the functionality will be the same as a product being purchased locally. We shall also include a travel adapter if necessary.
6.3 Inspection of Products
We would like to ensure that all items are delivered to you in perfect quality. From time to time, Megalodon Supplies Inc. will have random checks when new stock arrives at our warehouse from our suppliers. The purpose of this action is to minimize errors and defects. As a result, goods may not be sealed due to random inspection.
7. Customs and Import duty
All items purchased on Megalodon Supplies Inc. come without additional fees upon delivery. The order price shown on the Checkout page is final. When you are purchasing with Megalodon Supplies Inc., it means you authorize us to make arrangements for clearance of customs on your behalf for the products in your order.
8. Personal Data
We provide appropriate and reasonable security protection for your personal information and data. We never sell, distribute or lease your Personal Information to any third parties.
09. Governing Law
By visiting and purchasing from the Megalodon Supplies Inc. website, you agree with these Terms and Conditions. All Terms shall be governed and construed in accordance with the Canada Corporations Act (CCA)
10. Losses and Limitation of Liability
Megalodon Supplies Inc. liability in contract, tort or otherwise arising out of the subject matter of the contract shall not exceed the total value of the goods delivered under the terms. Megalodon Supplies Inc. will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business losses (including a loss in profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to either you or us when you commenced using the website or when a contract for the sale of goods by us to you was formed.
If you breach these conditions and we take no action, we will still be entitled to exercise our rights and remedies in any other situation where you breach these conditions.